Frequently Asked Questions

Where Will I Be Serving?

Volunteers will be given the options for where to serve on Friday night and Saturday morning. In the orientation there will be a time to break out into different areas and volunteers can pick their area of service. To ensure that we serve our guests effectively on that day, volunteers are asked to stay in their area of service and continue in the same task all day.

When Will I Be Trained?

We will be holding a Volunteer Commissioning Rally on the evening before the outreach. All volunteers are required to attend this evening of information and inspiration. All people serving on the Connections Team will have additional training requirements. Check back for details on training events.

Friday, September 5 at 7:00 pm

Stuart-Hobson School
410 E St NE Washington, DC 20002
Union Station Metro (Metrorail - Red line)

Can Children Serve At The Convoy of Hope Outreach?

Yes, children 12 and under must remain in the company of a parent or guardian all day. Volunteers 13 and older may work in any area of service they choose. The Kids Zone is for guest use only. Volunteers will not be permitted to leave their children in this area.

What Is Appropriate To Wear?

Volunteers should dress appropriately for the weather. Volunteers should dress modestly and wear clothing that can get dirty. In warm weather, modest shorts are appropriate. Convoy of Hope t-shirts and hats will be available at the Volunteer Commissioning Rally.

How Long Can We Expect The Outreach To Last?

For most volunteers, the day of the outreach will begin with the Volunteer Orientation Meeting at 7:30 am. The outreach will continue until all the guests or groceries are gone—this typically occurs by early to mid-afternoon. Volunteers are requested to stay an extra hour to help clean up the site.

Will Lunch Be Served?

Every effort will be made to provide lunch to volunteers. We recommend volunteers bring snacks and bottled water. Bagged lunches are certainly permitted. Beverages and lunch will be served in each area-of-service after first priority is given to our guests of honor.

What Happens If It Rains?

Many outreach experiences have shown that guests will stand in the rain for hours to receive groceries. In the event of rain, volunteers should be prepared to get wet and may wish to bring rain jackets and umbrellas. It is crucial that all volunteers remain at their assigned area of service and continue serving in the rain. Breaks in poor weather have often resulted in an increase of guests arriving to the site.

What Is The Guest of Honor Principle?

At Convoy of Hope our goal is that every guest be valued, respected, and treated as a Guest of Honor. The love and compassion of Jesus Christ should be clearly expressed through our countenance, attitude, and actions. We must unconditionally love, accept, and serve each guest without regard for age, race, physical appearance, or spiritual condition. By simply being kind, compassionate, and merciful to one another, we can effectively display and model the love of Christ to guests–increasing their openness to the Gospel.